Privacy policy
Effective Date: February 20, 2026
Crystalphoria (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined below.
1. Information We Collect
When you visit our website or place an order, we may collect the following categories of information:
Personal Information
Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely through third-party providers)
We do not store full credit card numbers on our servers.
Order Information
Products purchased
Order value
Transaction history
Device & Usage Information
IP address
Browser type and device type
Time zone
Cookies and browsing behavior
Pages viewed and referring websites
2. How We Use Your Information
We use collected information to:
Process and fulfill orders
Provide customer service and order updates
Send marketing communications (only if you opt in)
Improve our website and customer experience
Detect and prevent fraud
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers solely to operate our business, including:
Shopify (e-commerce platform)
Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers
Fraud prevention services
Email marketing providers
These providers only receive the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data.
GDPR (EU Residents)
You may have the right to:
Access the personal data we hold about you
Request correction or deletion
Restrict or object to processing
Request data portability
CCPA (California Residents)
You may have the right to:
Request disclosure of what personal information we collect
Request deletion of your personal information
Request that we do not sell your personal information (we do not sell personal data)
To exercise your rights, please contact us at:
We may require verification of your identity before fulfilling your request.
5. Data Retention
We retain personal information as long as necessary to:
Fulfill orders
Maintain financial and tax records
Comply with legal obligations
Resolve disputes
Enforce agreements
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While no system is completely secure, we follow industry best practices to protect your data.
7. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Improve site functionality
Analyze traffic and usage
Enhance your shopping experience
You may disable cookies through your browser settings; however, doing so may impact certain website features.
8. International Data Transfers
If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Thank you for trusting Crystalphoria with your information.